rsagroup

Upcoming Maintenance

[Scheduled] Maintenance Upgrade: Cloud Connectors

Cloud Connectors

Sat, 18 May 2024

00:00:45 UTC: Cloud Connector will be upgraded and unavailable during the maintenance window. Once the upgrade is complete, Cloud Connector will continue processing data from where it left off. Release Notes are available at: https://docs.exabeam.com/en/cloud-connectors/all/release-notes/131242-what-s-new.html

Scheduled for Sat, 25 May 2024 00:00 UTC
Expected to take 1 hour

Previous Incidents

[Resolved] Cloud Connector Data Sync Stopped - connector: 'salesforce_broker_stage' - endpoint: 'document-creation'

Began: 15 May 12:15 UTC Ended: 16 May 15:03 UTC Duration: 1 day, 2 hours, and 48 minutes

Cloud Connectors

Wed, 15 May 2024

12:15:30 UTC: The endpoint 'document-creation' in connector 'salesforce_broker_stage' hasn't completed any syncs for a significant period of time. We are currently investigationg this issue. This notice will auto-close after 24 hours.

Thu, 16 May 2024

15:03:47 UTC: Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

[Resolved] Cloud Connector Data Sync Stopped - connector: 'salesforce_broker_stage' - endpoint: 'content-distribution-created'

Began: 15 May 12:15 UTC Ended: 16 May 15:03 UTC Duration: 1 day, 2 hours, and 48 minutes

Cloud Connectors

Wed, 15 May 2024

12:15:31 UTC: The endpoint 'content-distribution-created' in connector 'salesforce_broker_stage' hasn't completed any syncs for a significant period of time. We are currently investigationg this issue. This notice will auto-close after 24 hours.

Thu, 16 May 2024

15:03:41 UTC: Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

[Resolved] Cloud Connector Data Sync Stopped - connector: 'salesforce_broker_stage' - endpoint: 'attachment-upload'

Began: 15 May 12:16 UTC Ended: 16 May 15:03 UTC Duration: 1 day, 2 hours, and 47 minutes

Cloud Connectors

Wed, 15 May 2024

12:16:04 UTC: The endpoint 'attachment-upload' in connector 'salesforce_broker_stage' hasn't completed any syncs for a significant period of time. We are currently investigationg this issue. This notice will auto-close after 24 hours.

Thu, 16 May 2024

15:03:36 UTC: Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

[Resolved] Cloud Connector Data Sync Stopped - connector: 'salesforce_broker_stage' - endpoint: 'content-distribution-view'

Began: 15 May 12:16 UTC Ended: 16 May 15:03 UTC Duration: 1 day, 2 hours, and 47 minutes

Cloud Connectors

Wed, 15 May 2024

12:16:05 UTC: The endpoint 'content-distribution-view' in connector 'salesforce_broker_stage' hasn't completed any syncs for a significant period of time. We are currently investigationg this issue. This notice will auto-close after 24 hours.

Thu, 16 May 2024

15:03:30 UTC: Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

[Resolved] Cloud Connector Data Sync Stopped - connector: 'salesforce_broker_stage' - endpoint: 'content-library-created'

Began: 15 May 12:16 UTC Ended: 16 May 15:03 UTC Duration: 1 day, 2 hours, and 47 minutes

Cloud Connectors

Wed, 15 May 2024

12:16:06 UTC: The endpoint 'content-library-created' in connector 'salesforce_broker_stage' hasn't completed any syncs for a significant period of time. We are currently investigationg this issue. This notice will auto-close after 24 hours.

Thu, 16 May 2024

15:03:24 UTC: Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

[Resolved] Cloud Connector Data Sync Stopped - connector: 'salesforce_broker_stage' - endpoint: 'emailmessage'

Began: 15 May 12:16 UTC Ended: 16 May 15:03 UTC Duration: 1 day, 2 hours, and 46 minutes

Cloud Connectors

Wed, 15 May 2024

12:16:39 UTC: The endpoint 'emailmessage' in connector 'salesforce_broker_stage' hasn't completed any syncs for a significant period of time. We are currently investigationg this issue. This notice will auto-close after 24 hours.

Thu, 16 May 2024

15:03:19 UTC: Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

[Resolved] Cloud Connector Data Sync Stopped - connector: 'salesforce_broker_stage' - endpoint: 'loginhistory'

Began: 15 May 12:17 UTC Ended: 16 May 15:03 UTC Duration: 1 day, 2 hours, and 46 minutes

Cloud Connectors

Wed, 15 May 2024

12:17:12 UTC: The endpoint 'loginhistory' in connector 'salesforce_broker_stage' hasn't completed any syncs for a significant period of time. We are currently investigationg this issue. This notice will auto-close after 24 hours.

Thu, 16 May 2024

15:03:13 UTC: Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

[Resolved] Cloud Connector Data Sync Stopped - connector: 'salesforce_broker_stage' - endpoint: 'content-version-history'

Began: 15 May 12:17 UTC Ended: 16 May 15:03 UTC Duration: 1 day, 2 hours, and 45 minutes

Cloud Connectors

Wed, 15 May 2024

12:17:13 UTC: The endpoint 'content-version-history' in connector 'salesforce_broker_stage' hasn't completed any syncs for a significant period of time. We are currently investigationg this issue. This notice will auto-close after 24 hours.

Thu, 16 May 2024

15:03:07 UTC: Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

[Resolved] Cloud Connector Data Sync Stopped - connector: 'salesforce_broker_stage' - endpoint: 'content-version-track-last-modified-time'

Began: 15 May 12:17 UTC Ended: 16 May 15:03 UTC Duration: 1 day, 2 hours, and 45 minutes

Cloud Connectors

Wed, 15 May 2024

12:17:14 UTC: The endpoint 'content-version-track-last-modified-time' in connector 'salesforce_broker_stage' hasn't completed any syncs for a significant period of time. We are currently investigationg this issue. This notice will auto-close after 24 hours.

Thu, 16 May 2024

15:03:01 UTC: Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

[Resolved] Cloud Connector Data Sync Stopped - connector: 'salesforce_broker_stage' - endpoint: 'setupaudittrail'

Began: 15 May 12:17 UTC Ended: 16 May 15:02 UTC Duration: 1 day, 2 hours, and 45 minutes

Cloud Connectors

Wed, 15 May 2024

12:17:15 UTC: The endpoint 'setupaudittrail' in connector 'salesforce_broker_stage' hasn't completed any syncs for a significant period of time. We are currently investigationg this issue. This notice will auto-close after 24 hours.

Thu, 16 May 2024

15:02:56 UTC: Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

[Resolved] Cloud Connector Data Sync Stopped - connector: 'salesforce_broker_stage' - endpoint: 'document-deletion'

Began: 15 May 12:17 UTC Ended: 16 May 15:02 UTC Duration: 1 day, 2 hours, and 45 minutes

Cloud Connectors

Wed, 15 May 2024

12:17:16 UTC: The endpoint 'document-deletion' in connector 'salesforce_broker_stage' hasn't completed any syncs for a significant period of time. We are currently investigationg this issue. This notice will auto-close after 24 hours.

Thu, 16 May 2024

15:02:50 UTC: Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

[Resolved] Cloud Connector Data Sync Stopped - connector: 'salesforce_broker_stage' - endpoint: 'content-version-track-creation-time'

Began: 15 May 12:17 UTC Ended: 16 May 15:02 UTC Duration: 1 day, 2 hours, and 45 minutes

Cloud Connectors

Wed, 15 May 2024

12:17:17 UTC: The endpoint 'content-version-track-creation-time' in connector 'salesforce_broker_stage' hasn't completed any syncs for a significant period of time. We are currently investigationg this issue. This notice will auto-close after 24 hours.

Thu, 16 May 2024

15:02:44 UTC: Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

[Resolved] Cloud Connector Data Sync Stopped - connector: 'salesforce_broker_stage' - endpoint: 'attachment-update-deletion'

Began: 15 May 12:17 UTC Ended: 16 May 15:02 UTC Duration: 1 day, 2 hours, and 45 minutes

Cloud Connectors

Wed, 15 May 2024

12:17:18 UTC: The endpoint 'attachment-update-deletion' in connector 'salesforce_broker_stage' hasn't completed any syncs for a significant period of time. We are currently investigationg this issue. This notice will auto-close after 24 hours.

Thu, 16 May 2024

15:02:39 UTC: Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

[Resolved] Cloud Connector Data Sync Stopped - connector: 'salesforce_broker_stage' - endpoint: 'content-distribution-deleted'

Began: 15 May 12:17 UTC Ended: 16 May 15:02 UTC Duration: 1 day, 2 hours, and 45 minutes

Cloud Connectors

Wed, 15 May 2024

12:17:19 UTC: The endpoint 'content-distribution-deleted' in connector 'salesforce_broker_stage' hasn't completed any syncs for a significant period of time. We are currently investigationg this issue. This notice will auto-close after 24 hours.

Thu, 16 May 2024

15:02:33 UTC: Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

[Complete] Maintenance: Cloud Connectors

Began: 16 May 05:00 UTC Ended: 16 May 06:00 UTC Duration: 59 minutes

Cloud Connectors

Sat, 11 May 2024

05:03:36 UTC: We will be performing maintenance on your Cloud Connector. Once the maintenance is complete, your Cloud Connector will continue processing data from where it left off. No action is required from the customer. If you do see any issues post the maintenance activities, kindly raise a Support Case for further triage.

Thu, 16 May 2024

05:00:33 UTC: The scheduled maintenance is now underway. We'll keep you updated on our progress.
06:00:30 UTC: The maintenance is now complete. Thanks for your patience.

Scheduled for Thu, 16 May 2024 05:00 UTC
Expected to take 1 hour

Past notices

No further notices from the past 7 days.